Terms of service

These Terms and Conditions govern the use of the Velano Atelier website and all orders placed through it.

All prices are listed in Euros (€). Shipping costs are calculated and displayed at checkout. Product images are for illustrative purposes only and may vary slightly from the actual product.

Velano Atelier reserves the right to change prices, products, and availability at any time without prior notice.

An order is considered accepted once payment has been successfully confirmed. We reserve the right to cancel any order in cases of suspected fraud, pricing errors, or product unavailability.

Payments are processed through secure payment providers. We do not store customers' credit card information.

Shipping and delivery terms are outlined in our Shipping Policy.

Return and refund terms are outlined in our Return Policy.

All products are covered by a 24-month statutory warranty in accordance with applicable EU law.

All content on this website is protected by copyright.

Velano Atelier shall not be liable for delays caused by shipping carriers or events beyond our reasonable control.

These Terms and Conditions are governed by applicable European Union consumer protection laws.